Using the tools of data science and proprietary data from individuals exploring franchises and businesses for sale, along with website analytics and direct surveys, we identify best practices for franchise development teams and franchise lead generation.
September 15, 2021 – When you’re looking for information on an unfamiliar subject, you might “Google it.” But what if you don’t know what you are looking for, or what criteria to use to compare the choices, or what options are available in a geography or category or price range? How do you satisfy yourself …
August 11, 2021 — A majority of aspiring owners say that they are most likely to respond to an email as the initial contact about a franchise in the July 2021 “mystery shopping” survey by FranchiseInsights.com. Text messaging was second in order of preference for initial contact, followed by a voice call when respondents were …
June 30, 2021 – Apple launched a “Silence Unknown Callers” feature in its September, 2019 launch of iOS 13, but the April 26, 2021 release of iOS 14.5 featured prompts to set it up when viewing the “recent” call list as seen in the graphic above. This development means that many consumers are not going …
April 28, 2021 — In January 2020, Google announced that by 2022 its Chrome web browser would no longer allow sites’ collection of 3rd party user tracking “cookies.” Cookies are unique identifiers tied to a browser that track a user’s web behavior across the web and report that data back to the owner of the …
April 21, 2021 –The highest percentage ever of aspiring owners seeing information about franchises cited text messaging as their preferred channel for initial contact in an April survey by FranchiseInsights.com. Almost a third chose follow-up by text (32.6%), edging out “voice” at 30.2% of respondents asked to rank voice, email and text. Likely contributing to …
March 17, 2021 – If you’re looking for information on a topic, you “Google it.” But what if you don’t know what you are looking for, or what criteria to use to compare the choices, or what options are available in a geography or category or price range? How do you satisfy yourself that you’ve …
March 3, 2021 – One thing that the pandemic hasn’t changed is the desire of franchise prospects to have some form of initial contact prior to receiving an incoming phone call. Tip #1 – Send an email or text to make initial contact Consumers have taken measures to block or silence callers whose numbers are …
Jan. 13, 2021 – Potential business buyers who contact franchises to explore ownership are three times more likely to leave a mobile for contact than a traditional landline number. That’s a good thing for franchise development teams – it opens up new communication channels with texting as well as voice calls, and numerous industry reports …
December 29, 2020 – While the Internet offers great convenience for prospective business owners to research and contact franchisors at any hour of any day, it also creates a challenge for franchise development teams who want to respond to those prospects in a timely fashion. And a new analysis of the largest pool of franchise-investment …
TCPA and DNC Regulations Trip Franchise Development Teams If You Call or Text Franchise Leads, Please Read This December 11, 2020 – On Tuesday, the Supreme Court of the United States heard arguments (transcript here) over the definition of an autodialer, specifically whether the “definition of ATDS in the TCPA encompasses any device that can …
November 25, 2020 – Usually we use this space to share unique, proprietary data about franchise and business buyers, but today’s insight is to give thanks for the entrepreneurial and heroic accomplishments of the people and institutions that make our economy grow. We are thankful for the millions of entrepreneurs each year who begin the …
If You Call or Text Franchise Leads, Please Read This November 20, 2020 – Usually we use this space to share unique, proprietary data about franchise and business buyers, but today’s proprietary data insight is that a lack of knowledge around the regulatory requirements for communicating with prospects is pervasive in the franchise and business opportunity …
April 24, 2020 – According to an April 2020 survey of interested franchise buyers, online franchise opportunity directories and their associated mobile apps play an integral role not only as a tool for comparison shopping, but also for discovery and consideration of less familiar franchises. Over 79% of prospective buyers chose to submit an inquiry …
April 16, 2020 – According to a survey of interested franchise buyers, more development teams are following through with each inquiry and attempting to make contact. In April, 59.6% report being contacted by every one of the one or more franchises to which they inquired. This is all the more important, considering that almost 43% …
March 5, 2020 Tip #1 Send an email or text to make initial contact Given the unwanted robocalls that we all get, don’t we ignore phone calls from numbers we don’t recognize? Prospects want some kind of introduction to know more about your franchise before calling you or taking your call. In a 2020 survey …
Norfolk, Virginia, February 7, 2020 — Franchise Ventures released a new tool to help franchise development teams improve early engagement with prospective franchisees. The Franchise Insights mobile app makes it easier to quickly respond to new prospects, and helps unify each prospect conversation across phone, email and text. “The mobile app helps franchise development teams …
Feb. 1, 2019 – What’s smarter than a smartphone? Two smart phones – yours, and the one in the hands of the local entrepreneur who wants to know more about owning one of your franchises. In less than a decade, smart phones connected to the Internet have skyrocketed to become the No. 1 channel for …
Jan. 29, 2019 – If you’re an emerging franchise, making the leap from an owned-and-operated business to the franching model, you’ve got a tough task. Your first few sales are based on the promise of your concept, not a track record in serving franchisees. Fortunately, many prospective franchisees are looking for ground-floor opportunity, and may …
Nov. 20, 2018 – So you want to grow your business – don’t we all? Internet marketing changes the franchise funnel, starting long before anyone talks on the phone or reads a contract. Industry consultant Art Coley sees a critical path he calls the pre-engagement phase, when a potential franchisee moves from being possibly interested …
Oct. 8, 2018 – With a growing economy, savvy franchisors expect that competition will increase – not just for customers, but also for franchisees to own new locations. Forbes offers five timely tips for recruiting franchise owners, starting with “Profile your all-star candidate” – read more in Forbes