Franchise lead generation

Coming Apple Feature May Help Overcome “Silence Unknown Callers” Barrier to Initial Prospect Contact

July 26, 2023 – Apple announced a new “Live Voicemail” feature for its anticipated September iOS 17 iPhone software update. Rather than banishing the caller directly to voicemail without ringing, as the “silence unknown callers” feature does, the first several seconds of the caller’s message is presented in text on the home screen, giving the call recipient an option to pick up the call.

Prospects Give Feedback on Improving the Franchise Sales Process

March 15, 2023 – Aspiring business owners talking with franchise sales teams were largely satisfied with their experience, according to recent mystery shopping surveys over the last six months ending in February 2023. Almost half (48.7%) said they were either “satisfied” or “very satisfied”, and only 12.4% said they were “unsatisfied” or “very unsatisfied.”

The High Cost of Not Following Up Promptly With Franchise Prospects

Kudos to the franchise sales teams who reached out to all of the inquirers who requested information from them in February 2023. There is no doubt that they will be finding new franchisees, unlike those teams that did not follow up with an initial contact within seven days. 

Over 58% of Aspiring Business Owners Say ‘Now is a Good Time’ to Launch Their Startups

February 8, 2023 – As of January 2023, 76.6% of aspiring business owners are planning to launch their businesses within the next 12 months. And now, 58.4% of aspiring business owners either agree or strongly agree that “now is a good time to start a business”, consistent with the prior month, but down from the high of 73.5% as recently as February 2022.

Top Ten Franchise Lead Generation Insights

January 18, 2023 – Analyzing our content viewed over the past year, we developed a “Top Ten” list of the most popular topics among our insights in 2022 based on the readership of articles in topic categories. Along with each topic, ranked in descending popularity, are a few key and most recent articles that address each particular subject.

Top 2023 Predictions For Franchise Lead Generation

January 11, 2023 – It’s a new year, with new opportunities for franchise growth ahead. Yes, there are economic, legislative and regulatory headwinds, but who would bet against the collective entrepreneurial spirit, creative energy and grit of the franchise community?

The Primary Motivations for Franchise Ownership in Q4 2022

December 28, 2022 – Headlines about war, surging inflation and interest rates, and imminent economic slowdown were no match for the entrepreneurial instincts of Americans in the final months of 2022. The control over one’s destiny continues to propel entrepreneurs towards owning a business in America. 

A Costly Paradox: After Near-Record Contact Attempt Rates in August and September, a Disturbing Trend Emerges in Outreach to Franchise Prospects

November 16, 2022 – This month a shocking and record low percentage of inquirers about franchises for sale were contacted by all of the franchise systems they requested information from, according to the FranchiseInsights.com monthly “Mystery Shopping” survey. Only 42.2% of inquirers to franchises reported that they were contacted by “all of the franchises they

Franchise Systems Continue to Pursue Growth in 2022 Despite Business Conditions

October 11, 2022 – Despite soaring interest rates, volatile financial markets, declining consumer confidence and increasing lead costs,  none of the U. S. franchisors responding to a recent survey say they have cut back their development budgets significantly for 2022. Moreover, one third (33.3%) have actually increased their expansion plans for this year.  There was

A Best Kept Secret in Franchise Lead Generation – Lifetime Value (LTV)

NORFOLK, VIRGINIA — September 21, 2022 — In comparing lead sources, “price”, and even the holy grail – “cost per sale” – are incomplete, if not misleading. There are two other critical variables in assessing return on your investment in franchise portals or other third party lead suppliers. In a prior article, we quantified the

Update on Decline in Facebook (Meta) Franchise Lead Generation

May 18, 2022 — Since February 2022 when we last wrote about the decline in Facebook (Meta) Lead Generation after Apple’s iOS 14.5 release, three more months of data show that advertisers for lead generation shouldn’t expect results to improve any time soon. Meta’s own CFO estimates that consumers opting out of tracking will cost

SBA Loans and Personal Savings Are Top Two Sources Expected for Funding Business Startups

March 16, 2022 — Most aspiring franchise buyers plan to use Small Business Administration loans and personal savings to start their businesses, at 48.9% and 45% respectively, according to the FranchiseInsights.com Small Business Startup Sentiment survey. Loans from banks or other lending institutions were identified as the third most common source at 39.8%. The percentages

Prospects Rank Desirable Characteristics of Franchises, with Surprising Results

March 10, 2022 — In the February FranchiseInsights.com Small Business Startup Sentiment survey, respondents were also asked to rank eight franchise characteristics in order of importance to their ultimate selection, along with a “not important to me” option for each. On the surface, “low cost of entry” and “higher earnings potential” were ranked highest, on

Small Business Startup Sentiment Rises to the Most Positive in Eight Months

NORFOLK, VIRGINIA — March 3, 2022 — On February 24th, the day the survey launched, news headlines of the invasion of Ukraine stunned the world and roiled financial markets. Despite the uncertainty, 57.4% of aspiring business owners were resolute about starting their businesses within the next three months. Further, 76% of these survey respondents see

Decline in Facebook(Meta) Franchise Lead Generation Explained. Now What?

February 23, 2022 — If you have not heard about the $300 billion drop in the market value in Meta Platforms (formerly known as Facebook), perhaps it is because you have had to work double-time to mitigate the volume dip and effective cost of franchise leads to achieve your franchise system growth goals.  The introduction

Franchise Lead Generation Portals Drive Discovery and Consideration

January 26, 2022 — Even though over 28% of franchise prospects in January 2022 reported being already “somewhat familiar” or “very familiar” with the franchises they considered, they chose to inquire about them at franchise portal sites among hundreds of other listings. These findings are consistent with our prior data from August 2021.  When you’re looking

The Primary Motivations for Franchise Ownership are Resilient

January 20, 2022 — Despite the disruptions to normal human behavior due to the global pandemic, the control over one’s destiny and financial independence continue to be the most powerful motivations for owning a business in America. In a very large sample over multiple years, working for oneself remains the main motivator cited by entrepreneurs researching

Benchmarking Shows 62% of Franchise Lead Generation Budgets Growing in 2022

December 9, 2021 — In a survey conducted December 1-8, 2021, 61.7% of franchises responding say they expect to spend “more” or “much more” on franchise leads in 2022. Confidence in a better 2022 is seen in franchise systems in all stages of growth. Active U.S. franchises responding to the benchmarking survey hailed from a

Impact of Facebook’s Outage on Franchise Lead Generation

October 13, 2021 — Over the past few years, paid Facebook advertising has become an attractive source of paid franchise leads for development teams, given its broad reach and extensive targeting options. But 2021 has become a challenging year for this resource. On Monday, October 4th beginning just before 12 pm Eastern time, Facebook and

Franchise Prospects Show Record High Startup Intent For the Coming Month

October 6, 2021 — Despite never-ending twists in the pandemic, a looming debt ceiling, more volatile financial markets, and even lower consumer confidence in September, aspiring franchise owners are undeterred. Entrepreneurs who agree or strongly agree that “now is a good time to start a business” grew to 73.4% in September, continuing a three month

Surveys Say It’s a Better Time to Buy a Franchise than a Home

September 22, 2021 – Preliminary results from the University of Michigan’s September 2021 survey of consumer confidence as reported by Business Insider show that the lowest percentage of consumers in four decades think that “now is a good time to buy a home.” High prices and low inventory have taken a toll on consumer enthusiasm

The Pandemic Had Little Impact on the Primary Motivations for Franchise Ownership

September 1, 2021 — Some things haven’t changed, despite the global pandemic. The control over one’s destiny and financial independence remain the most powerful motivations for owning a business. In fact, working for oneself remains the main motivator cited by entrepreneurs researching business ownership across the leading network of online franchise information directory brands.  “Be

Apple Call-Silencing Feature Underscores Importance of First-Touch Channel

June 30, 2021 – Apple launched a “Silence Unknown Callers” feature in its September, 2019 launch of iOS 13, but the April 26, 2021 release of iOS 14.5 featured prompts to set it up when viewing the “recent” call list as seen in the graphic above. This development means that many consumers are not going

Franchise Development Contact Attempt Rates Are the Highest Since October 2020

June 23, 2021 – In June, franchise sales teams performed at the highest levels in over eight months according to results from the FranchiseInsights.com Mystery Shopping survey. Respondents reporting that they were contacted by “all of the franchises they inquired to” reached 63.5%.  Further, those who reported being contacted by “none of them” dropped to

Franchise Prospects are Much More Likely to Have the Support of a Marriage Partner

June 9, 2021 – Nearly two-thirds of prospects interested in buying a franchise are married, an above-average rate that may factor into the readiness of individuals to take the plunge.  Of entrepreneurs contacting franchises to explore ownership, 65.5% are married according to data from the FranchiseVentures network of franchise directory brands over the first four

Franchise Prospect Age Distribution

How has the Pandemic Changed the Age Distribution of Franchisee Prospects?

May 19, 2021 — Entrepreneurs step forward at all ages, but the most common age may be older than you think. Analysis of January through April 2021 demographics of prospective franchise owners shows the most popular ages for exploring business ownership range from the mid-30s to mid-50s, peaking at age 51 thus far in 2021. 

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